Personality Matters - The Myers-Briggs Company's blog
Why and how innovative organizations welcome conflict

Global Marketing, The Myers-Briggs Company
Effective conflict management is a pillar of high-performing organizations
The battle of leadership
TeriSmith
Guest blogger Kaveh Mir of Deep Values Coaching assesses the impact of conflict on organisations when senior leaders are at war. Workplace conflict, no matter how small, tends to divide individuals into distinct factions, much like nations or alliances in a war – especially when these factions are allied under one leader. Many of the differences that arise in the workplace can be seen as ‘turf wars’: that is, employees will come into conflict over responsibility, recognition, credit or blame. One party perceives that another party is infringing on their turf; the first party fires verbal shots, and war is engaged. Those outside the front lines choose sides, opting to stand behind one party or the other.
The marriage between conflict and change
TeriSmith
Conflict is essential for powering change in an organisation. It is a catalyst for the evolution - revolution, even - that drives success.
Conflict management and political behaviour across the globe
TeriSmith
In a world of conflict, is it too ambitious to imagine that the TKI model can shed light on areas of political confrontation?
Resolving the frozen misperceptions between two warring parties
TeriSmith
Defusing high-intensity conflicts and raising empathy between parties.
Bullying behaviour and conflict management
TeriSmith
How to make bad behaviour unacceptable in the workplace.
Does an instrument assess 'looking good' or actual behaviour?
TeriSmith
Assessment tools must address potential social desirability response bias if they are to be considered credible.
Problem management and conflict modes
TeriSmith
The particular conflict modes used during each step of problem management have a great bearing on organisational success.
Top six tips for managing conflict in the workplace
TeriSmith
There are ways to deal with conflict that can not only diffuse the situation, but turn a negative into a positive.
The OPPrentice: no cheese please, we're British
TeriSmith
This week's episode gave us multiple examples of how contestants deal with conflict differently.
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- The role of mediation in resolving conflicts
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- 'Is it better to be an extrovert?' asks The Sunday Times
- Conflict management and political behaviour across the globe
- Resolving the frozen misperceptions between two warring parties
- Are you misusing the MBTI® questionnaire?
- Bullying behaviour and conflict management
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- The OPPrentice: objectivity would be a Sweet Thing
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