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Communication courses

Become a communication skills expert

Deliver resonant, immediately applicable communication skills workshops by qualifying as an expert practitioner in the MBTI® Step I or Step II tools.

MBTI Step I - how different personality types communicate

The MBTI Step I tool is easy to understand, and has the power and breadth to deliver the deep insights and common language needed not just for improving communication, but for ongoing development across a wide range of business issues. To become an expert MBTI facilitator and deliver this insight, you are required to qualify in the use of the MBTI Step I tool. Find out more about MBTI Step I training

MBTI Step II - developing personal communication plans

The MBTI Step II tool builds on Step I and uncovers each person’s individual personality and work styles. It provides a deep understanding of how an individual’s personality affects the way they communicate, forming the basis for highly personalised development plans that can have a dramatic impact on performance. Find out more about MBTI Step II training