Terms and Conditions for Booking Online Workshops
These are the Terms of Business for Booking Online Workshops (“Terms”) of The Myers-Briggs Company Limited, a company registered in England and Wales (registered number 2218212) whose registered offices are at Elsfield Hall, 15-17 Elsfield Way, Oxford OX2 8EP, UK (The Myers-Briggs Company) and cover the European branch offices of The Myers-Briggs Company Limited (including The Myers-Briggs Company - France, The Myers-Briggs Company - Netherlands and The Myers-Briggs Company - Germany). When we refer to “The Myers-Briggs Company”, “we”, “us” and “our” we mean The Myers-Briggs Company Limited and our European branch offices, unless otherwise stated.
If you have questions about any of these Terms, please contact The Myers-Briggs Company's Client Support Team on +44 1865 404610 or +44 1865 404500.
“Authorised User” means Registered Users who are employees, members or other representatives of the Client accessing the Online Workshop and Workshop Materials and authorised to do so by the Client and provided with Online Workshop registration and log-in details by The Myers-Briggs Company;
“Client” means any person or organisation purchasing Materials;
“Fee” means the fees charged by The Myers-Briggs Company in relation to the provision of the Workshop and Workshop Materials;
“Materials” means The Myers-Briggs Company’s assessment and training materials, including Restricted Materials, whether printed materials or recorded on any other medium;
“The Myers-Briggs Company” means The Myers-Briggs Company Limited of Elsfield Hall, 15-17 Elsfield Way, Oxford OX2 8EP and the use of the words “us”, “our” or “we“ refers to The Myers-Briggs Company Limited throughout these terms and conditions;
“Registered User” means an individual who is registered with The Myers-Briggs Company as qualified to administer one or more of The Myers-Briggs Company’s psychometric assessments to respondent test-takers, provided via the Service, to interpret reports compiled from respondent test-taker responses and to provide feedback to respondent test-takers (and whose account has not been suspended);
“Restricted Materials” means any psychometric assessments or materials (including questionnaire booklets, score keys and weights, answer sheets and profile sheets) that at the time of purchase, are identified as restricted in The Myers-Briggs Company’s current catalogue, in The Myers-Briggs Company’s sales literature, on the website or on the tests or materials themselves;
“Online Workshops” means the interactive subject stream;
“Workshop Materials” means all course manuals and e-learning products, question banks, knowledge banks, course notes and any other materials supporting the Workshop written by The Myers-Briggs Company or its third party suppliers to be supplied to the Authorised User on payment of the Fee.
1 Learning programme terms, content and prices
1.1 The details of the design and content of Online Workshops and their prices are correct at the time of publication, but they may be subject to change without notice.
1.2 The Myers-Briggs Company reserves the right to cancel or reschedule Online Workshops without penalty or liability if there are insufficient bookings, or for reasons outside The Myers-Briggs Company’s control.
1.3 Only Authorised Users shall attend the Online Workshops and, for the avoidance of doubt, such Authorised User shall have to be Registered Users in order to register for an Online Workshop.
2.1 Fees are payable for each and every Authorised User and includes supply to each Authorised User of registration and log-in details and provision of the Workshop Materials. It is an express term of these Terms that you advise The Myers-Briggs Company how many people will be accessing the Online Workshop and the fee is payable per person accordingly. If the number changes, the Authorised User and/or Client will immediately notify The Myers-Briggs Company of the same and pay The Myers-Briggs Company any additional amount due.
2.2 Fees are payable within 30 days of the date of invoice or 28 days prior to the start of all Online Workshops, whichever is the earlier date. Immediate payment by credit card or cheque will be required on any bookings received within 28 days of the start date. Clients with a credit account will be invoiced (provided a PO has been provided at the time of order and the Fees payable are within the applicable credit limit) and Fees shall be payable according to the agreed credit terms, irrespective of the programme start date. Payment or part payment of Fees may be made against available credit on a Voucher (see Terms of Business for Vouchers), including for the avoidance of doubt, where a Voucher has been purchased on credit terms.
2.3 Where The Myers-Briggs Company has quoted a price for an Online Workshop in euros (€), US dollars ($) or any other currency, the price shall be paid in accordance with the currency set forth on the invoice.
2.4 VAT at the standard UK rate is chargeable on all fees for Online Workshops held in the UK, where the Online Workshops will be, regardless of the country of residence of the Authorised User. Where programmes are held in other EU countries, VAT will be charged as required by the country concerned.
2.5 The Myers-Briggs Company reserves the right to charge interest and costs of recovery in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).
3 Accessing Workshops and Workshop Materials
3.1 It is a condition of sale that ownership of Workshop Materials shall not transfer to the Client, Authorised User or his employer (as the case may be) until full payment is received by The Myers-Briggs Company in respect of the relevant programme and then only subject to these Terms. If payment is not received by its due date, The Myers-Briggs Company may repossess any Workshop Materials that have not been paid for.
3.2 The registration instructions and log-in details for Online Workshops are personal to each participant and are non-transferrable. They may not used by anyone else at the Client’s organisation nor may they be transferred or supplied to any third party or organisation other than the Client.
3.3 If an Authorised User or anyone else attempts to make multiple use of the registration and log-in details supplied by The Myers-Briggs Company by disclosing such details to others, the Authorised User and the Client will be liable for the number of people who subsequently attend the Online Workshop using your registration details. The Myers-Briggs Company reserves the right to seek reimbursement of unpaid charges from the Authorised User and/or Client and/or the attendees who have not paid for the Online Workshops.
4 Transfer policy
4.1 Once an Online Workshop has been booked, should an Authorised User wish to transfer from one date to another the following transfer fees are payable:
|Transfer request received by The Myers-Briggs Company||Fee payable|
|Fewer than seven days before the Online Workshop starts||50% of the fee payable|
|Between seven and 28 days before the Online Workshop starts||25% of the fee payable|
4.2 All requests for transfer of an Online Workshop to another date must be made in writing.
4.3 For all requests for transfer of an Online Workshop to another date, the alternative date must be provided to The Myers-Briggs Company within one (1) month of the transfer request, failing which the transfer request will no longer apply and the booking shall be deemed cancelled. In such event, the cancellation fees as set forth in Clause 5 shall apply and the fees, as set forth in Clause 5 below shall be payable in full in replacement of the above transfer request fees.
5 Cancellation policy
In respect of cancellation by The Myers-Briggs Company, a full refund will be given upon return to The Myers-Briggs Company of any pre-course materials already dispatched.
In respect of a cancellation by an Authorised User, the following cancellation charges are payable:
|Cancellation received by The Myers-Briggs Company||Fee payable|
|Fewer than seven days before the Online Workshop starts, or if the participant fails to attend||Full fee payable|
|Between seven and 28 days before the Online Workshop starts||50% of the fee payable|
|More than 28 days before the Online Workshop starts||No fee payable, except a charge for any precourse
materials already dispatched
All cancellations must be made in writing.
6 Substitutions on Online Workshop
6.1 Substitutions can be accepted without charge at any time, provided that the substitute fulfils the entrance requirement for the applicable Online Workshop and has completed any pre-course study.
7 Copyright and Intellectual Property
7.1 All right, title and interest (including all copyrights and other intellectual rights) in the Online Workshops and Workshop Materials belong to The Myers-Briggs Company (or its third party licensors as may be applicable). You acquire no rights or ownership of copyright or other intellectual property rights or proprietary interest in the same or in any copies thereof. Except as specifically provided herein, you may not use the Workshop Materials in any way that infringes the copyright or proprietary interests of such materials. You may not remove or obscure any copyright notices, logos or other notices contained in the Workshop Materials.
7.2 The Myers-Briggs Company grants you a non-exclusive, non-transferable, limited licence to use the Workshop Materials only in accordance with these Terms and for the purposes only of providing professional services in accordance with your Registered User qualifications.
This licence is subject to the following limitations:
(a) with the exception of the slide kit, video and sound files provided to you as part of the Workshop Materials and which you may use, subject to compliance with the ethical guidelines, you are not permitted to alter any other Workshop Materials in any way without The Myers-Briggs Company’s prior written consent;
(b) you may not make copies of or otherwise distribute the Workshop Materials;
(c) you are prohibited from in any other way directly or indirectly reproducing, transmitting, displaying, printing, copying, distributing, or otherwise using the Workshop Materials.
8 Supply of product
8.1 Where your business is based outside Europe, please note that qualification in the use of certain instruments does not automatically mean that The Myers-Briggs Company will be able to supply you with such instruments. If this applies to you, please seek advice from the Customer Support Team before booking an Online Workshop.
8.2 All Clients shall be required, in using Materials to verify any local requirements and/or restrictions on using psychometric tests in general and Materials in particular, in that jurisdiction, whether imposed by law, regulation or by a local regulatory or governmental body. Where any local requirements and/or restrictions exist that alter the criteria for, or prevent, use of Materials within a particular jurisdiction, it shall be the responsibility of the Client to ensure that it fully complies with any and all such local requirements and/or restrictions. Where any Client uses Materials in a particular jurisdiction in contravention of any local requirements and/or restrictions, whether knowingly or inadvertently, such Client shall be solely responsible and liable for such use and shall hold harmless and indemnify The Myers-Briggs Company in respect of any loss or claim by a third party against The Myers-Briggs Company arising from such. Further, in the event that a Client has failed to ensure that any Materials may be legitimately used within a particular jurisdiction and subsequently purchases Materials for use in that jurisdiction, such Client shall be liable for the costs thereof and The Myers-Briggs Company shall bear no responsibility or liability for return of such The Myers-Briggs Company materials or the reimbursement of any associated costs.
9.1 The Myers-Briggs Company will endeavour to notify participants as soon as reasonably possible if an Online Workshop has to be cancelled.
9.2 The Myers-Briggs Company will also endeavour to ensure that any description of the design or content of an Online Workshop is as informative as possible, but it is for participants to take responsibility for whether or not such Online Workshop is suitable for their needs.
9.3 The Myers-Briggs Company’s liability arising under or as a result of the provision of the Online Workshop whether in contract, tort, breach of statutory duty or otherwise will not exceed the price paid by the Client (or his employer) for such Online Workshop. Nothing in these Terms will exclude or limit The Myers-Briggs Company’s liability for death or personal injury, or for fraud on The Myers-Briggs Company’s part, or for any liability that cannot be excluded by law. Subject to the foregoing sentence, The Myers-Briggs Company will not be liable for any indirect or consequential loss, loss of business, profit, revenue, data or goodwill, or for lost or wasted management time.
10 Data Protection and Privacy
10.2 Client agrees to be bound by the Data Protection Terms as set forth in the Schedule attached hereto, unless otherwise agreed in writing between The Myers-Briggs Company and the Client.
10.3 Client further consents that The Myers-Briggs Company, at its discretion, may monitor the registered and access to the Online Workshop, including the number of computers and their IP addresses to ensure that the registration and/or log-in details have not been distributed.
Any condition, representation or warranty that might otherwise be implied or incorporated within these Terms by reason of statute or common law or otherwise is hereby expressly excluded to the fullest extent permitted by law.
These Terms shall apply to the exclusion of all other terms and conditions, including any that you attempt to apply under any purchase order, booking confirmation or any other document; and, no variation of these Terms requested by you shall be effective unless in writing and signed on behalf of The Myers-Briggs Company by one of its directors. The Myers-Briggs Company reserves the right to change these Terms at any time without prior notice to you, so please check them regularly.
The Myers-Briggs Company reserves the right to change these Terms at any time without prior notice to you, so please check them regularly. These Terms were revised in May 2018.
13 Governing law
These Terms and conditions are governed by English law and you agree you will only sue us in the courts of England. The place of performance of the contract will be England.
14. Further information
If you wish to raise any query, please contact email@example.com or call our Client Services on + 44 (0)1865 404610.
The Myers-Briggs Company Limited
15-17 Elsfield Way
Registered in England and Wales
Company Number 2218212
Data Processing Terms (DP Terms)
These DP Terms govern data processing by The Myers-Briggs Company for and on behalf of Client in relation to the goods and/or services received by Client from The Myers-Briggs Company.
These DP Terms are supplemental to The Myers-Briggs Company Terms to which these DP Terms are supplemental, and together form the contract between the Parties.
2. Description of processing
The processing to be carried out by The Myers-Briggs Company is as follows:
2.1 the subject matter of the processing is as described in clause 1.1 above and the duration of the processing will be throughout the period within which The Myers-Briggs Company performs Services;
2.2 the nature of the processing is as described in clause 1.1 above and the purpose of the processing is to enable The Myers-Briggs Company to perform Services to the Client;
2.3 the personal data to be processed will be any personal data of Relevant Data Subjects provided in order to enable or facilitate the provision of Services by The Myers-Briggs Company as described in clause 1.1 above, and the categories of data subjects are Relevant Data Subjects; and
2.4 the obligations and rights of the data controller in relation to the processing are set out below.
3. Compliance with the Data Protection Regulations
3.1 Each of Client and The Myers-Briggs Company warrant and represent that it will comply with (and shall ensure that its staff and/or subcontractors comply) with the Data Protection Regulations in processing personal data in connection with the Services.
4. Relationship and roles of the parties
4.1 In relation to the processing of personal data in connection with Services, the parties acknowledge and agree that:
- 4.4.1 Client is the data controller; and
- 4.1.2 The Myers-Briggs Company is the data processor.
The Myers-Briggs Company agrees that it will process the personal data in accordance with these DP Terms.
5. Responsible individuals and enquiries
5.1 Client and The Myers-Briggs Company will each notify the other from time to time of the individual within its organisation authorised to respond to enquiries regarding the personal data and the processing which is the subject of these DP Terms. Client and The Myers-Briggs Company shall each deal promptly and reasonably with all such enquiries.
5.2 In respect of The Myers-Briggs Company, the individual authorised to respond to such enquiries is The Myers-Briggs Company DPO together with other members of The Myers-Briggs Company Data Protection Team. Any enquiries should be addressed to firstname.lastname@example.org
6. Processing of personal data by The Myers-Briggs Company
In relation to the processing of personal data in connection with the Services, The Myers-Briggs Company shall:
6.1 process the personal data (including when making an international transfer of the personal data) only for the purpose of and to the extent necessary for provision of the Services and then only in accordance with:
- 6.1.1 these DP Terms; and
- 6.1.2 Client's written instructions from time to time,
unless otherwise required by law. Where The Myers-Briggs Company is required by law to process the personal data otherwise than as provided by these DP Terms, it will notify Client before carrying out the processing concerned (unless the law also prevents The Myers-Briggs Company from doing so for reasons of important public interest);
6.2 implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing, in particular protection against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed under these DP Terms, as set forth in the Appendix;
6.3 take all reasonable steps to ensure that only authorised personnel have access to the personal data and that any persons whom it authorises to have access to the personal data will respect and maintain all due confidentiality in relation to the personal data (including by means of an appropriate contractual duty of confidentiality where the persons concerned are not already under such a duty under the law);
6.4 not engage any sub-processors in the performance of the Services without the prior written consent of Client and otherwise in accordance with clause 8 at all times;
6.5 not do, or omit to do, anything, which would cause Client to be in breach of its obligations under the Data Protection Regulations;
6.6 immediately notify Client if, in The Myers-Briggs Company's opinion, any instruction given to The Myers-Briggs Company infringes the Data Protection Regulations;
6.7 where applicable in respect of any personal data processed in relation to the Services, co-operate with and assist Client in ensuring compliance with:
- 6.7.1 Client's obligations to respond to requests from any data subject(s) seeking to exercise its/their rights under Chapter III of the GDPR, including by notifying Client of any written subject access requests The Myers-Briggs Company receives relating to Client's obligations under the Data Protection Regulations; and
- 6.7.2 Client's obligations under Articles 32 – 36 of the GDPR to:
- (a) ensure the security of the processing;
- (b) notify the relevant supervisory authority, and any data subject(s), where relevant, of any breaches relating to personal data;
- (c) carry out any data protection impact assessments (each a "DPIA") of the impact of the processing on the protection of personal data; and
- (d) consult the relevant supervisory authority prior to any processing where a DPIA indicates that the processing would result in a high risk in the absence of measures taken by Client to mitigate the risk.
6.8 provide assistance where reasonably required by Client in relation to the fulfilment of Client’s obligations to co-operate with the relevant supervisory authority under Article 31 of the GDPR.
7.1 The Myers-Briggs Company will ensure that any sub-processor it engages to provide any services on its behalf in connection with the Services does so only on the basis of a written contract which imposes on such sub-processor terms equivalent to those imposed on The Myers-Briggs Company under these DP Terms or such other alternative terms as may be agreed with Client (the "Relevant Terms"). The Myers-Briggs Company shall procure the performance by the sub-processor of the Relevant Terms and shall be directly liable to Client for:
- 7.1.1 any breach by the sub-processor of any of the Relevant Terms;
- 7.1.2 any act or omission of the sub-processor which causes:
- 18.104.22.168 The Myers-Briggs Company to be in breach of these DP Terms; or
- 22.214.171.124 Client or The Myers-Briggs Company to be in breach of the Data Protection Regulations.
7.2 Where Client has given a general authorisation to The Myers-Briggs Company to engage sub-processors, then prior to engaging a new sub-processor under the general authorisation The Myers-Briggs Company will notify Client of any changes that are made that would affect that general authorisation and give Client an opportunity to object to them.
7.3 Notwithstanding clauses 7.1 and 7.2, it is agreed that The Myers-Briggs Company shall be permitted to transfer personal data to such sub-processors as are set forth in the List of Third Parties and Transfers ex-EEA.
8. Monitoring of The Myers-Briggs Company's performance
8.1 Client is entitled to monitor and audit The Myers-Briggs Company's compliance with the Data Protection Regulations and its obligations in relation to data processing in connection with the Services at any time during normal business hours. The Myers-Briggs Company agrees to provide Client promptly with all access, assistance and information that is reasonably necessary to enable the monitoring and audits concerned. If Client believes that an on-site audit is necessary, The Myers-Briggs Company agrees to give Client reasonable access to its premises (subject to any reasonable confidentiality and security measures), and to any stored personal data and data processing programs it has on-site. Client is entitled to have the audit carried out by a third party.
9. Transfers outside the EEA and to third parties
9.1 We may transfer personal data outside the EEA and to any third party located outside the EEA (including to our parent company, The Myers-Briggs Company, in the US) where we are permitted to do so for that transfer under Articles 44 to 49 of the GDPR. For the purposes hereof, it is agreed that The Myers-Briggs Company shall be permitted to transfer personal data outside the EEA and to such third parties located outside the EEA as set forth in the List of Third Parties and Transfers ex-EEA, provided the appropriate safeguard mechanisms remain in place.
10. Completion of Services
10.1 Upon completion of the Services, The Myers-Briggs Company will at Client's discretion, on receipt of Client’s instruction, delete or return to Client, all personal data (including copies) processed in connection with the Services, except to the extent that The Myers-Briggs Company is required by law to retain any copies of the personal data and save to the extent that The Myers-Briggs Company receives instructions to the contrary from any Client Data Subject).
11. Governing Law
11.1 These DP Terms shall be governed by the laws of England and Wales and the courts of London, England shall have exclusive jurisdiction.
12.1 For the purposes of these DP Terms, defined terms used are as follows:
means all laws applicable to any personal data processed under or in connection with the Contract, including:
all as amended, re-enacted and/or replaced and in force from time to time;
means the General Data Protection Regulation (EU) 2016/679; and
means any goods and/or services provided to Client under The Myers-Briggs Company Terms of Business.
The terms personal data; data controller; data processor; processing; and supervisory authority used in these DP Terms shall have the meaning given in the Data Protection Regulations.
The Myers-Briggs Company Technical and Organisational Measures
1.1 The Myers-Briggs Company’s Information Security Management System and Data Protection systems detail:
- Process and procedures;
- Roles and responsibilities;
- Assurance process;
- Risk assessment process including DPIAs; and
- Improvement plans.
1.2 The Myers-Briggs Company’s Physical Security measures include:
- The fitting of appropriate locks and other physical controls to the doors and windows of rooms where computers are kept, including swipecard entry;
- Physically securing unattended lap tops (eg by locking them in a secure drawer or cupboard);
- Ensuring control of and security of all removable media, such as removable hard-drives, CDs, floppy disks and USB drives, attached to business-critical assets;
- Destroying or removing all business-critical information from media such as CDs, and floppy disks before disposing of them;
- Ensuring that all business-critical information is removed from the hard drives of any used computers before disposing of them; and
- Storing back-ups of business-critical information off-site and/ or in a fire and water-proof container.
1.3 The Myers-Briggs Company’s Access Controls measures include:
- Using unique passwords, that are not obvious and change them regularly;
- Using complex password policies;
- Ensuring that employees understand good password security; and
- Auditing unauthorised logins.
1.4 The Myers-Briggs Company’s Security and Privacy Technologies include:
- Ensuring that all computers used have anti-virus software installed, and the virus definitions are updated at least once a week. All incoming and outgoing traffic is scanned for viruses, as are any disk or CD that is used, even where from a ‘trusted’ source. At least once a month, computers are scanned for viruses.
1.5 The Myers-Briggs Company’s awareness, training and security checks in relation to personnel include:
- Performing integrity checks on all new employees to ensure that they have not lied about their background, experience or qualifications;
- Giving all new employees a simple introduction to information security, and ensuring that they have read and understand The Myers-Briggs Company’s Information Security Policy and Data Protection Policy;
- Ensuring employees know where to find details of the Information Security standards and procedures relevant to their role and responsibilities;
- Ensuring that employees have access only to the information assets they need to do their jobs. If employees change jobs, we ensure that they do not retain access to the assets they needed for their old job. When dismissing employees, we ensure that they do not take with them any business-critical information;
- Ensuring that no ex-employees have access rights to The Myers-Briggs Company systems; and
- Ensuring employees know about the common methods that can be used to compromise systems.
1.6 The Myers-Briggs Company’s Incident/Response Management/Business Continuity include:
- Ensuring that employees understand what is meant by a Security Incident, being any event that can damage or compromise the confidentiality, integrity or availability of your business–critical information or systems;
- Ensuring that employees are trained to recognise the signs of Security Incidents;
- Ensuring that employees receive training on the need to notify anything which may be a sign of a Security Incident and are kept informed as to the identity of the person to whom such notifications should be made;
- Ensuring that if a Security Incident occurs, employees know who to contact and how;
- Having in place a Business Continuity Plan to assure business continuity in the event of a serious Security Incident. The Plan specifies:
- Designated people involved in the response;
- External contacts, including law enforcement, fire and possibly technical experts;
- Contingency plans for foreseeable incidents such as:
- Power loss;
- Natural disasters and serious accidents;
- Data compromise;
- No access to premises;
- Loss of essential employees;
- Equipment failure;
- Ensuring that the Business Continuity Plan is issued to all required employees and is tested at least once a year, regardless of whether there has been a Security Incident; and
- After every incident when the Business Continuity Plan is used, and after every test, re-examining and updating, where necessary, the Business Continuity Plan using the lessons learned.
- Auditing of who has access to its systems;
- Logging of such access to the systems; and
- Auditing of compliance with security procedures.
1.7 The Myers-Briggs Company’s Audit Controls/Due Diligence include:
Ensuring that appropriate security audit arrangements are in place including: