Recruitment

Talking psychometrics with the Start, Scale, Grow podcast

current blog
Posted 20 May 2024 by
Kevin Wood, Global Marketing

Talent selection, remote working, and psychological safety are among the topics covered on the Start, Scale, Grow podcast with consulting psychologist Cameron Nott

How personality type affects team performance and job satisfaction

current blog
Posted 16 November 2023 by
Global Marketing, The Myers-Briggs Company

New research sends clear message to team leaders

Should personality assessments be used in hiring?

current blog
Posted 14 November 2023 by
Global Marketing, The Myers-Briggs Company

How to decide if and when to include personality assessments in the selection proces

Were you asked if you wanted to go back to the office?

current blog
Posted 24 May 2022 by
Kevin Wood, The Myers-Briggs Company

If not, you might be part of a hybrid strategy that’s about to fail.

Social contracts, returning to the office and retaining your people in the new hybrid workplace

current blog
Posted 20 May 2022 by
Melissa Summer, The Myers-Briggs Company

As employees return to the office, they’re expecting more flexibility in their social contracts with employers. How can HR help?

Developing future leaders

Developing future leaders
Posted 30 May 2018 by
CPP Connect

Fortune 10 senior OD consultant talks about CPI 260 certification experience

That difficult woman #BloodyDifficultWoman

Gender in leadership
Posted 29 July 2016 by
Penny Moyle, CEO OPP

Personality, gender stereotypes and leadership

Home-made competency models – a clown’s suitcase?

clown
Posted 28 August 2015 by
Rob Bailey - Principal R&D Consultant at OPP

“We’ve got our own competency model” sounds like an innocent phrase, but can be worrisome to an external consultant. Not all competency models are created equal, and even good ones can present a challenge to those of us who have to assess people against them.

Are you a confident idiot? The importance of cognitive confidence

confidence
Posted 07 August 2015 by
John Hackston - Head of R&D at OPP

We’ve all heard the horror stories about bad business decisions. Way back in 1876, Western Union turned down an offer to buy the patent on the telephone, as the device clearly had ‘no commercial possibilities’; more recently we could cite Kodak inventing the digital camera but then doing nothing with it (because it could have cannibalised their film business) or Lehman Brothers borrowing hugely just before the housing bubble burst. With the benefit of hindsight, it is easy to see how wrong these decisions were, but the sad truth is that we are all prone to biases in our decision-making.

How long will it be before Smartphones replace computers for employee assessment?

Smartphone
Posted 05 August 2015 by
Robert McHenry - Chairman at OPP

1.5 billion people in the world own a smartphone. That’s almost 20% of the world’s population; and in the US and Europe, 60% of the population own one. Such a ubiquitous device has become part of our daily lives. Many of us have it on hand at all times to check the weather forecast, get directions, access our text and email messages and read the latest news. Indeed, the average user spends three hours per day on a smartphone and 15% of all global internet traffic originates from smartphones.

Recruitment: it's on the cards

card up sleeve
Posted 10 June 2015 by
Rob Bailey - R&D Principal Consultant at OPP

As an Occupational Psychologist, something I’ve had to grow used to is being told by managers that there’s very little I’ll be able to add to how they currently recruit people. And so it was on the cold December night several years ago when I half walked, half skated across icy pavements to meet the night shift manager who had reluctantly been scheduled to see me.

Five tips for conducting effective job interviews

Interviewing
Posted 20 February 2015 by
Robert McHenry - Chairman at OPP

Whether you need to hire staff for your own business, or you conduct interviews on behalf of a client, it’s important to get the most out of every job interview. As a business psychologist, I have studied selection methods carefully and practised them throughout my working life. Here are some tips on how to maximise the effectiveness of your next interview.

The Selfie Stick of Shame

Selfie
Posted 16 January 2015 by
John Hackston - Head of R&D at OPP

In the news this week, it seems that Humberside Police have come up with a novel way of recruiting their new Deputy Chief Constable. Prospective applicants were asked to include a ‘selfie’ with every request for an application pack. According to Chief Constable Justine Curran, this was because it was “vital that candidates embraced new technology” (hence presumably the idea that candidates should demonstrate their cutting edge technological expertise by taking and emailing a photograph). In Curran’s words, “it is vital that potential candidates understand the importance of embracing new technology within Humberside Police at the point of applying for the role”.

Top five blog articles of 2014

What's your type tipple?
Posted 29 December 2014 by
OPP Ltd

Visits to our Personality Matters Blog were at an all-time high in 2014, and we covered a wide range of topics in our weekly posts. Over the last 12 months we've talked about the best MBTI-based books and the various resources available for L&D teams. We’ve promoted Movember, and we’ve chipped in to the Paul Flowers furore. We've continued to thrive as thought leaders in a diverse range of workplace psychology issues, from recruitment and assessment centres to polarity management. But what are the top five posts that readers have returned to again and again?

Ten top tips for staff retention

Bowl of fruit
Posted 11 December 2014 by
Julia Nickless - Key Account Manager at OPP

Staff retention is a major issue for many organisations. Some environments are feeling the effects more than others - call centres, for example, are practically haemorrhaging employees. Consequently, HR professionals need to find more effective ways to retain talent. Our blog post offers ten top tips for engaging with staff and keeping them on board.

How to structure those reference requests

reference
Posted 17 October 2014 by
sitecore\Robert McHenry - Chairman at OPP

References on job candidates are a very valuable source of information, and yet they are being requested less and less by private sector employers. The main reasons are a fear on the part of the referee (or the referee’s employer) that if they give a candid reference, they might be sued; and scepticism on the part of the new employer about the value of any references they might obtain.

Are you heading for a recruitment nightmare?

Selection infographic thumbnail
Posted 06 August 2014 by
OPP

Dodging the skills gaps, avoiding unwitting bias, and navigating social media ethically and effectively are just some of the ‘icebergs’ awaiting any organisation that sets out on a selection and recruitment journey. Our striking new infographic helps prevent that sinking feeling, summing up the pitfalls and the positives of the selection process.

Celebrate with 25 free resources for practitioners

OPP at 25 logo
Posted 28 May 2014 by
TeriSmith

Few things in life are free – but OPP has some really cool free resources to support you in your work! To help celebrate our 25 years in the business, we’ve taken a trawl through the various goodies available for zero outlay on our website. They range from white papers and feedback materials to fun quick guides and infographics – many of which can also be found on our practitioner downloads page.

HR Strikes Back at the HR Grapevine Conference!

Darth Vader and Sirius
Posted 20 March 2014 by
TeriSmith

Last week I attended the fabulous, fun HR Grapevine Conference, HR Strikes Back – and the organisers had really gone to town on the Star Wars theme, with Darth Vader and his storm trooper pals photobombing the stands and taking an interest in talent management that seemed more measured than usual! Gimmicks aside, the conference proved to be a fascinating opportunity to talk to key HR people from some high-profile organisations, and to get inspired about the latest thinking from companies looking to get the best from their people.

Is your Board male, pale and stale? Update your executive recruitment!

Old white man in tweed and bottle spectacles
Posted 03 March 2014 by
TeriSmith

Executive recruitment can be a tricky business. Historically, organisations relied on track record; if someone had been successful in a similar, perhaps slightly more junior role, then surely he (and it mostly is a he) would be a good candidate for an executive job? Well, not necessarily. Promoting people just on track record is a great way to see the Peter Principle in action (people are promoted until they reach a level at which they are incompetent). You can probably think of some good examples of this from organisations you’ve worked in yourself.

Psychometric testing: why nobody has to miss out

The selection 'funnel'
Posted 05 February 2014 by
TeriSmith

There is a large and growing body of evidence that psychometric tests and questionnaires are among the best recruitment tools you can use. Incorporating psychometric tools on top of structured interviews and other objective assessments adds real value by increasing the quality of each hire – as well as helping you to avoid big recruitment mistakes. So it is good news that the most recent CIPD Resourcing and Talent Planning Report shows that over half of all the organisations surveyed do use ability tests or personality questionnaires in selection.

Should we blame psychometric tests for Paul Flowers’ mismanagement of the Co-operative Bank?

Cooperative Bank
Posted 29 January 2014 by
TeriSmith

The news headlines today seem to make uncomfortable reading for test publishers like OPP. Apparently, failed Co-op Chairman Paul Flowers “aced” psychometric tests during recruitment, thereby pipping the more experienced and skilled candidates at the post. Given the disastrous results of Paul Flowers’ leadership of the bank, surely this means that psychometric tests are useless and should be thrown out?

Top five blog articles of 2013

Top 5
Posted 17 January 2014 by
TeriSmith

The blog has been increasing in popularity over the last year. We've celebrated 70 years of the MBTI system with posts on best practice, ethics and the diversity of applications; we've blogged about topical events such as the horsemeat scandal, the European elections and Andy Murray's Wimbledon win; and we've continued to thrive as thought leaders in a diverse range of workplace psychology issues, from stress to benchmarking to onboarding and retention. But what are the top five posts that have kept readers coming back again and again?

You don't have to be motivated to work here, but it helps!

Bored in the office
Posted 27 November 2013 by
TeriSmith

According to a recent CIPD report, job turnover has slowed significantly over the past 15 years. This means that, in general, people are choosing to stay in their current roles rather than make voluntary exits (ie resignations and retirement). On the surface it might appear to be nothing but good news for an organisation that much-valued members of staff are choosing to stay. However, for this to be a wholly positive trend, people need to be staying put for the right reasons...

Hiring and bias: let's have less denial and more damage limitation

Mirror image interviewing
Posted 19 November 2013 by
TeriSmith

Have you ever thought someone was much younger or older than they actually are? Have you ever made assumptions about someone’s intelligence because of their accent? Have you ever labelled someone based on the way they dress? If you answered ‘no’ to any of these questions, then you’re probably not being honest with yourself. The fact is, we are all biased, to a lesser or greater degree. And if people in general are biased, the hiring process will be biased too.

Ten terrible (un)truths about psychometric tests in selection

Truth
Posted 14 November 2013 by
TeriSmith

There is a great deal of information out there on the web about psychometric tests and questionnaires – and, as with most things on the internet, some of it is absolutely wrong, especially when it comes to using these tools in selection. Here are ten common myths, along with the real story.

Bias? By us? Opening our eyes to prejudice in recruitment

Successful interview
Posted 04 November 2013 by
TeriSmith

Next time you are looking for a CEO for your company, we suggest you put the following line in your person specification: “Must be over six feet tall.” (For European readers this is over 183cm). We hope you agree. Actually, we don’t. We know you wouldn’t do anything like that. So why are the majority of corporate CEOs in the United States over six feet tall?

Would you rather go on a date with Apple or McDonalds?

Facebook likes
Posted 11 October 2013 by
TeriSmith

That’s one of the questions I posed to delegates at the European Association of Test Publishers (E-ATP) at their annual conference two weeks ago. I’ll tell you later how they answered. I was looking at the future of the recruitment industry and how the method of searching for top talent has been changing rapidly over the past two years.

"Dance for me, then tell me how many ping-pong balls would fit in this room!" - the Interview Question Hall of Shame

dancing man
Posted 10 September 2013 by
TeriSmith

Imagine you’ve turned up for an interview; you’ve prepared carefully, you’ve thought about your strengths, weakness, and examples of your competence in different areas. The interviewer greets you and then says to you: “Dance for me”, or: “See the large Telecom Tower, over there - if it fell over, could it hit us?”, or: “How many ping-pong balls do you think would fit in this room?” All of these are real-life examples of recruitment interview questions or demands that someone, sometime, thought were a good idea.

The "Big One"

Man with his head in a vice
Posted 25 January 2013 by
TeriSmith

How comfortable would you feel about your personality being reduced down to just one score from 1 to 10? The top end of the scale would describe a more desirable personality, the bottom end... well, sorry... undesirable. Perhaps you could wear your number on a badge. Surely this would save a lot of time at cocktail parties and speed-dating events?

High performance without the stress: fostering resilience

Posted 12 November 2012 by
TeriSmith

The business world is a stressful place right now. Identifying and selecting those resilient professionals who take external pressures in their stride is one thing; but there are inherent dangers in relying solely on the resilience of individuals. Creating an environment that fosters resilience is a stronger long-term solution.

Is graphology a valid recruitment method?

Posted 24 October 2012 by
TeriSmith

If you happened to be listening this morning to BBC Radio 4’s award-winning news and analysis programme Today, you may have heard claims that handwriting analysis can help you make better recruitment decisions.
During the programme, a graphologist was featured who made some impressive claims for the effectiveness of this method. Proponents of graphology suggest that the distinctive shapes of our handwriting give us very specific insights into our personalities, and therefore our potential fit with particular jobs.

This rings a few alarm bells with psychologists working in the psychometrics industry. We too claim to be able to make accurate predictions about future job performance using the tools and skills available to us… but are we really using similar methods? And can graphology really make plausible links between handwriting and fit with a particular role?

The selection interview and use of psychometrics: debunking some myths and misconceptions

Posted 12 October 2012 by
TeriSmith

Using psychometrics in selection still polarises opinion. OPP's CEO Penny Moyle sets out to debunk some myths.

When it comes to soft skills, every little helps

Posted 09 May 2012 by
TeriSmith

Through appointing a personnel director, Tesco have made engaging their workforce a focal point for the executive board.

Can bedside manner be measured?

Posted 16 March 2012 by
TeriSmith

Candidates' specific personality traits should be taken into account when recruiting, along with academic prowess.

Can the Government's 'business compact' have an effect on unconscious bias?

Posted 29 February 2012 by
TeriSmith

The Government's 'business compact' is a drive to eliminate selection bias.

You can choose your friends but can you choose your colleagues too?

Posted 27 January 2012 by
TeriSmith

Pret a Manger's recruitment strategy involves consulting current employees about potential new recruits.

Unconscious bias

Posted 18 November 2011 by
TeriSmith

Unconscious bias influences the choices we make about others in our everyday lives.

Recruitment gets the 3D effect

Posted 25 October 2011 by
TeriSmith

New and innovative approaches to recruitment have real benefits, but should not replace traditional methods.

The end of the graduate milkround?

Posted 07 September 2011 by
TeriSmith

Employers offering graduate training schemes and even tailored degree courses to recruit and on-board their staff invest a lot of money in developing a 'tame' working population. But what can these employers do to ensure they retain and motivate those employees that have been brought in at such an early age?

Mythbusting: in recruitment, eligibility does not mean suitability

Posted 05 April 2011 by
TeriSmith

Though a candidate may, on paper, have all the qualities required for a role, their personality may not be as suitable.