Managing conflict using the TKI^® assessment

Participants will learn to appreciate their own and others’ approach to conflict and develop skills for assessing conflict situations and selecting appropriate strategies to handle them. They’ll practice using different conflict-handling modes and create an action plan for developing more effective conflict resolution skills.

FACILITATION KIT CONTENTS

• Microsoft PowerPoint presentations for full-day and half-day sessions consisting of lecture and activities
• Facilitator notes for face-to-face and virtual delivery, with suggested script for full-day and half-day sessions
• Facilitator tools
• Workshop participant worksheets and handouts

KEY FEATURES

• Workshop-ready
  The kit is designed for immediate use as is, or for incorporating into an existing classroom or online training program—saving you workshop preparation time. This workshop can be conducted as a full-day or half-day session with existing work teams or with groups of participants who do not work together.
• Comes with expert guidance
  Created for both seasoned and new TKI practitioners, the kit includes in-person and virtual facilitator notes with presentation instructions and recommended script, providing valuable context and support to ensure an effective training.
• All digital content
  No need to lug around heavy binders—all materials are contained on a USB flash drive for your convenience.
• Buy once, use forever
  This cost-effective training solution will quickly deliver a positive ROI. You receive full rights to use the materials indefinitely with the people and organisations you work with.

REQUIRED SUPPORT MATERIALS

You will need to purchase a TKI assessment administration for each participant.

OPTIONAL SUPPORT MATERIALS

Recommended additional resources for participants include the Introduction to Conflict Management booklet and Introduction to Conflict and Teams booklet.

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