Conflict at work: a research report

TKI Research Report
Conflict is what happens when there is difference of opinion.

Change and disruption bring difference, which helps to explain why managing conflict is so valuable in the workplace right now. Our working environment is constantly changing.

Our new Conflict at Work research investigates how people in the workplace see conflict today and what we can do to manage it better.



Download the report to learn:

  • The costs, consequences, and causes of conflict.
  • Who’s responsible for resolving conflict.
  • Five different approaches to conflict.
  • How personality type affects attitudes toward conflict.
  • How to manage conflict constructively.