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TK4816e
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TK4816e
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Introduction to Conflict Management eBook

The next step in understanding conflict-handling modes

This practical and insightful booklet, designed to accompany the TKI™ assessment, provides the next step in understanding and applying results from the TKI. The eBook format is ideal for working in virtual situations, delivering a pdf direct to clients.

  • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively
  • Suggests tips for reducing each style’s negative side effects
  • Helps clients improve their conflict-handling skills
  • Enables successful conflict management in organisations
  • Is a must-have resource for participants in any TKI conflict training.

 

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