TK4816e
TK4816e
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1  x Introduction to Conflict Management eBook 

Introduction to Conflict Management eBook

The next step in understanding conflict-handling modes

This practical and insightful booklet, designed to accompany the TKI assessment, provides the next step in understanding and applying results from the TKI. The eBook format is ideal for working in virtual situations, delivering a pdf direct to clients.

  • Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively
  • Suggests tips for reducing each style’s negative side effects
  • Helps clients improve their conflict-handling skills
  • Enables successful conflict management in organisations
  • Is a must-have resource for participants in any TKI conflict training.