Today’s workforce spans up to five generations— Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z. Despite common perceptions and stereotypes about intergenerational clashes, inherent conflict between cohorts is not well supported by empirical research. In fact, it’s often these perceptions and stereotypes that fuel unnecessary tension and cause intergenerational conflict.
Join Dr. Gail Fann Thomas, conflict management expert and co-author of the TKI® Team Report, as she unpacks the misconceptions and realities of generational dynamics, offers alternative ways to understand conflict in a multigenerational workplace, and provides practical strategies for addressing it more effectively. In this webinar, you will learn:
- What the latest research says about intergenerational conflict: separating fact from fiction
- Alternative lenses for understanding multigenerational conflict in the workplace
- Two strategies for addressing differences within and across generations to reduce barriers and improve performance
- How to apply these strategies using real-world examples involving a multigenerational workforce