Introduction to Conflict Management
The next step in understanding conflict-handling modes
This practical and insightful booklet, designed to accompany the TKI assessment, provides the next step in understanding and applying results from the TKI.
- Focuses in depth on all five modes—when to use each style, and specific techniques and detailed guidance for employing each style effectively
- Suggests tips for reducing each style’s negative side effects
- Helps clients improve their conflict-handling skills
- Enables successful conflict management in organisations
- Is a must-have resource for participants in any TKI conflict training.